Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.
Karen Dillon is a coauthor of the New York Times bestseller, How Will You Measure Your Life? (with Clayton M. Christensen and James Allworth). She is the former editor of Harvard Business Review and is now a contributing editor. Follow her on Twitter: @DillonHBR.
Amy Gallo is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively. She is a contributing editor at Harvard Business Review. She writes and speaks about a range of topics with a focus on managing conflict, managing yourself, leading people, and building your career.
